Featured Work

RSA and partner brands

RSA sought agile development for digital releases across offshore teams delivering for More Than, M&S, Tesco and John Lewis insurance journeys.

As Delivery Manager/Scrum Master, I transitioned three development teams from waterfall to agile working.

Leading a new dev ops team I introduced iterative delivery methods; broke down silos; introduced leaner ways of working; helped to develop new operating model for close cooperation between application development and management teams; managed dependencies between teams, projects and BAU; and outlined clear processes.


Direct Line Group required build of 25 motor insurance websites (VW Group, PSA brands) and re-platforming /integration of existing sites.

As Product Owner, led end-to-end delivery of £multi-million greenfield programme and deployment of new microservices. Created journey template across multiple brands with design and UX teams; defined roadmap and drove product vision, prioritising work backlog; re-engineered back end and created APIs for new microservices; futureproofed code; and generated innovative technical solutions to move complex offline processes online. Succeeded in delivering 25 sites and microservices to deadline.


The Sun sought to monetise its £multi-million acquisition of Premier League rights.

As Product Manager, I delivered a paywall to monetise content and personalise offerings to build reader loyalty. Developed roadmap and solutions for adapting CMS for rapid delivery of goal clips and match highlights to mobile devices/desktops; implemented workflows to charge for website access; led design and development of user experience; embedded smooth sign-up processes; implemented staff CMS training; installed analytics; and made iterative improvements. Succeeded in launching to deadline, attracting 225k subscribers in 2 years.

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